B2B Portal for Real-Time Customer and Inventory Management
The power of the Web has no limits, and Pangaea makes the most of it. EBSpro is a business-to-business portal dynamically built from the desktop solution IMSpro. Using synchronization technology, the portal is updated with every change in the warehouse or store. EBSpro alleviates wondering if your new products are available to your customers on the Web site, or if the new prices were updated by your Web master. EBSpro gives customers access to account information and the freedom to place orders on their own, and then receive the orders on your desktop - ready to process. 

EBSpro's comfortable environment provides the customer with their account history and payment status whenever they like. This means never again hearing “I haven't received an invoice.” The ordering feature displays the customers list of most common purchases and guides them through the selection process. Since all data is “current,” the customer receives immediate confirmation of availability and delivery. EBSpro automatically enters the order into the Store’s computer, and starts the fulfillment process.  Using the EBSpro interface, stores can compose messages to customers - globally or individually, covering specials on merchandise, technical updates, or training aids. EBSpro can serves as a marketing arm to a friendly, captive audience. All this is done automatically without any complicated web programming.

The value to the customer is efficiency and accuracy. No more faxes or phoning in the order. Customers can submit orders 24 hours a day 7 days a week - from from wherever they choose.

The values to the host company are countless. The clerical processes of manning the phones, writing down orders, checking inventory, phoning back, and transcribing to the computer are greatly reduced.  Invoicing and monthly statements can be created automatically.

These features make the EBSpro solution more than just your average shopping cart software.

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Key Features

:: Simple, easy-to-understand interface.

:: Complete information access available 24 hours a day.

:: Customer account information readily available.

:: Communications pages for sales and marketing.

:: Inventory can be entered at the store or office--no Web programming needed.

:: Order status available by date--or within a specified date range.

:: Information viewable by category or sub-category.

:: Orders synchronized via e-mail with store or warehouse for processing.

:: Online order entry with password protection.

:: Complete reporting for up-to-the minute analysis.

:: Integrates seamlessly with other Pangaea products.

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